Document Centre

Customer Charter

The Shire of Lake Grace is committed to providing the community and visitors with quality, responsive and meaningful customer service.

Our Customer Charter states our commitment to you, our customer, of how we will work both for you and with you to meet needs and expectations which you tell us are important.

We value your feedback on how our services can be improved and what is important to you.

Shire of Lake Grace Publications can now be accessed online. Publications are available in alternative formats upon request.
Use the search to find a file, or browse via categories.
If you are unable to find the publication you are looking for please contact our Customer Service Officer for assistance on (08) 9890 2500.

Document Centre Results
Customer Charter FINAL (12/01/2021) Customer Charter
Wastewater Services Charter 2019 Adopted (12/01/2021) Customer Charter