Wastewater Service Charter

This charter sets out the broad philosophy of the Shire of Lake Grace in supplying sewerage services to the Lake Grace town site in accordance with the License issued to the Shire by the Economic Regulation Authority under the Water Services Licensing Act 1995.

The charter informs you, the customers of the Shire, of your rights in accordance with the provisions of the license, including service interruptions, levels of service, complaint procedures.

If you would like a copy of the operating license, please contact the Shire on (08) 9890 2500 or the Economic Regulation Authority on (08) 9213 1900.

Wastewater Services Charter 2009-2011